FAQ
What do I need to bring to my reservation?
A valid Government Issued photo identification that shows your age, a credit or debit card under the same name, and a Temporary Florida Boater Safety Certificate (applicable for anyone born on or after January 1, 1988). Click here or visit https://www.boat-ed.com/ to take the exam.
Do I need a driver’s license to use a Jetcar?
You must have a valid Government Issued Photo I.D. but it does not need to be a Driver’s License.
How old do I have to be to rent a Jetcar?
You must be 18 years or older to rent and operate a JETCAR.
How much is the security deposit?
Security deposit is $500 per JETCAR, accepted as credit card authorization. One person may leave the security deposit for multiple jet skis within their group. Accommodations can be made for larger groups or under special circumstances.
What if we are late?
You must be present for pick up 30 minutes before your reservation time. If you are late, you are reducing your ride time. If you are late, we cannot extend your ride time. If you are more than 15 minutes late to the dock, you lose your reservation. No shows forfeit payment.
Do you issue refunds?
All payments are final. Bookings can only be rescheduled before reservation times.
I've never ridden a JETCAR before, is it easy?
Yes. As easy as driving a car. Our staff will provide a complete and thorough instructions prior to your rental.
What if I have a problem or need help?
Our ride zone is always monitored by our staff on their own rescue jet ski to help and assist with any issues or questions.
Can we switch drivers?
People on the same JETCAR can switch from driver to passenger at any time throughout the rental only if they both possess a Boaters License and their name is on the contract.
Do we have to wear life jackets?
No. But life jackets are provided with your rental at no extra charge. We have all sizes from infant to XXXL.
How do I know when my time is up?
Our staff constantly monitors our ride zone and will personally let you know when your time is up and assist in returning jetcar to the dock.
Is there a weight limit?
Yes, the combined weight limit is 420lbs per Jetcar
Do you charge per person or per Jetcar rental
We charge per JETCAR. All our JETCARS can accommodate 2-4 people.
How could I lose my security deposit?
99% of our customers receive a full refund of their deposit. Deposit charges are usually the result of physical damages to the jetcar(s) caused by operator negligence. Using common sense, listening to instructions, operating safely, and maintaining safe distances are smart ways to ensure a fun yet safe JETCAR rental with no unfortunate complications.
Cancellation
Can I bring my pet?
No pets are allowed!
